Terms & Conditions

By using the website and/or by placing orders on the website, via telephone, email, or chat, you confirm that you have read the general terms and conditions and the privacy policy and that you accept them. Make sure you have read and understood the general terms and conditions before placing an order. Before placing your order, you will be able to review the desired order, the information you have provided, the total price of the product, and correct any errors. Please note that products added to your shopping cart are not reserved and can be purchased by other consumers until you have placed the order and received the order confirmation via email.

Order confirmation
Once you have placed your order, we will send your order confirmation with your order number, details of the product(s) you have ordered from us, and delivery details. Please note that the confirmation email is confirmation that we have received your order and is not an acceptance of your order.

Orders placed by you must be approved by Ridebrain. We may, at our discretion, choose not to approve your order for any reason and without any liability to you. Once the order has been processed, a delivery confirmation will be sent. The delivery confirmation is our approval of the order. Please note that we do not guarantee that all products presented on the website are in stock at the time you place the order. If a product is not available, we will contact you via telephone or email. If we have already received payment for the unavailable product, we will refund the amount related to the product.

Prices and delivery costs displayed on the website include value-added tax (VAT). The prices and delivery costs displayed on the website may vary from time to time, and Ridebrain is not bound by the price until we have approved the order through the delivery confirmation. Prices may also vary between physical stores, online stores, and the website. If you have placed an order and the price has changed before we have approved your order (by sending the delivery confirmation), we will notify you via email of the price change and give you the option to place a new order with the new price or cancel the old order. If we cannot contact you, your order will be canceled. Ridebrain reserves the right to cancel any orders before approving the order. If we have already received payment for a canceled order, we will refund the amount for the order. Please note that Ridebrain may cancel the order even if it has been accepted on the condition that you realize or should have realized that the price information was incorrect. The delivery cost is displayed in connection with the selected shipping method at the checkout stage.